Refund policy

Keeping in mind our company's goal of customer satisfaction, we accept exchange requests.

EXCHNAGE: 

Sometimes you'd like the quality but want to change style or color, we get it! We have a 3 days exchange policy for you.

PROCESS:

The customer needs to inform us about the exchange through WhatsApp chat support on 7304406900 within three days of delivery. After which the product will be picked up, pass through the QC, and the exchange product will be dispatched. 

There will be a 200/- shipping and handling charge which will have to be paid by the customer.

 

DAMAGE/DEFECT:

All our products are first checked then dispatched, still due to human error or courier handling if the product received is damaged or defective, the customer needs to inform us as soon as he receives the delivery on 7304406900.

He needs to share a parcel opening video.

The product will be replaced with a fresh one and all courier charges will be paid by us. 

VOID:

Exchanges will be voided if they are sent without prior information, if they fail the QC check, or if any of the accessories is missing.

 

RETURNS: 

Our products are non returnable/refundable.